Shipping Terms
Before buying, be aware that we include a surcharge for UPS or
FedEx shipments to addresses in Alaska, Hawaii, Puerto Rico and FPO/APO/DPO.
You must enter your zip code into the shipping and handling section and click
Get Rates in order to determine your actual shipping charges.
Combined Shipping
YES, we offer combined shipping.
Please Note: If your item is shipping via UPS Ground or FedEx Ground
you will need to provide us with a physical address. UPS or FedEx does not
deliver to PO Box addresses.
Local Pick-up
We
offer local pickup for our customers who want to save money and not pay for
shipping.
Pickup
Location:
710 Taylor Way
North Salt Lake City, Utah 84054
Items must be picked up within 2
business days of when they are available. If you would like to pick up your
item(s) in person, then you must follow these 3 steps below:
All orders MUST be paid for one day prior to pick up. Items
paid for on Friday will be available for pick up the following Monday.
Visit our Will Call Counter between the hours of 9:00 am and
5:00 pm (Mountain Time), Monday through Friday.
Provide our staff with: Your
eBay username, a form of identification, and a signature for your item(s).
Return & Warranty
Return
Policy
If
the item you purchased was misrepresented by us or damaged in shipping: you can obtain a full refund. To get a full refund,
you must call or email us within 30 days of receiving your item Please note: we record serial numbers to discourage fraud.
If
you changed your mind and do not want your item: we can authorize you to return it for a refund of the
cost of the item, not including shipping. We will not accept returns in cases
when the condition of the item and/or retail packaging (when applies) has been
compromised, changed, modified or altered. The buyer is responsible for return
shipping and we will charge a restocking fee.
Local Pickups
Returned
items that were picked up locally from our store will be charged a processing
and restocking fee of 10% of the sales price of the item.
30 Days
Returns will not be accepted beyond 30 days after the item
has been delivered to or picked up by the buyer.
Please
Note: Items shipped to a US address which are then forwarded internationally,
need to be inspected thoroughly by the buyer BEFORE forwarding. Once they are
shipped internationally, we will not offer any support if items are damaged in
transit. If the item is listed incorrectly, the return shipping charges would
only be covered within the United States, and only if we are notified within
the 30-day return policy period.
Warranty
Please
note that we are not an authorized dealer for any of the products we list on
eBay. Therefore, we do not guarantee that the item featured in this listing
will be covered by the manufacturer's warranty or support.